Best Ways to Fix “We Couldn’t Install Some Updates Because Your Computer Turned Off” Error
It is necessary to install updates on your Windows system, but sometimes you may encounter update errors that cause the system to crash. One such error that leaves most users confused is the “We could not install some updates because the computer was turned off” error.
Unlike other Windows update errors, it pops up when something like a third-party antivirus or background app prevents the system from installing updates successfully. In this article, we will look at five effective troubleshooting methods that you can try if your system is showing this error. Check out the latest Windows update problems and how to avoid them.
We hope that these fixes will allow you to resume the update process in no time.
1. Temporarily disable any third-party antivirus apps
One of the most common reasons behind the issue at hand is hostilely configured antivirus applications that are interfering with the legitimate operations of your operating system.
Sometimes the security app installed on your PC wrongly considers the running processes like updates and app installations as threats and blocks them completely. The solution, in this case, is very simple, as all you have to do is disable the antivirus app, install updates, and then enable the security service again.
Below, we have listed the steps to do this using Avast antivirus as an example. The steps for temporarily disabling other apps may differ, but the steps listed below should give you a basic idea of how to proceed:
- Right-click on the Show hidden icons on the taskbar option.
- Right click on the antivirus icon and go to
التحكم في الحماية -> تعطيل حتى يتم إعادة تشغيل الكمبيوتر.
Once this is done, you can try installing the pending updates to check if disabling the antivirus app made any difference. While you’re there, you can also try disabling Windows Defender Firewall temporarily. However, make sure to enable it right after installing updates because keeping it disabled for too long can expose your computer to unwanted risks. Check out how to get rid of the “Things Needs Your Attention” notification on Windows.
2. Run the Windows Update troubleshooter
Another effective solution to fix problems with Windows updates is to run the Windows Update troubleshooter.
Which will scan the system files related to the update for inconsistencies, identify potential issues and suggest related fixes accordingly. You can use it via Windows Settings.
Here is what you need to do:
- Click on
Win + Ito open Windows Settings.
النظام -> استكشاف الأخطاء وإصلاحهاin the next window.
- Locate the Windows Update troubleshooter in the right window. If you can’t locate it, tap Option Other troubleshooters and fixes.
- Once you find the Windows Update troubleshooter, click the button employment associated with it. So that it will start scanning your system now.
- After the scan, the troubleshooter will present you with the results. If any problems are found, it will offer you suggested fixes. In this case, tap Apply this fix to follow.
Windows also has other similar utilities that can find and fix problems within the system without much user input. If the troubleshooter fails to find the problems, you can try to run the System File Checker. This tool will replace corrupted files with their healthy counterparts and hopefully solve the problem for you. Check out the best ways to fix Windows Update errors in Windows 11.
3. Pause other updates in the process
Several users reported that they are encountering the error code under discussion because there are quite a few updates running simultaneously on their operating system, interfering with each other’s operations.
This usually happens when applications installed on your computer try to update themselves while system updates are running. App updates prevent system updates from being installed and completed, hence the error.
This is why we suggest that you check if other updates are in the process while trying to install system updates. If it is, pause, cancel, or wait for it to complete, and then try installing system updates.
Here’s how you can do that:
- In the Microsoft Store, tap the . icon the library in the lower left corner.
- You should now see a list of apps that are being updated. Click the More button (three dots) associated with each and choose Cancel download.
- Once you uninstall updates for all apps, head over to Windows Settings and install system updates from there.
- After installing system updates, go back to the Library section of the Microsoft Store.
- Click Get updates And update all old apps now.
4. Use Microsoft Update Catalog
This is not really a troubleshooting method, but an alternative way to install the required update. The Microsoft Update Catalog includes all Windows updates released by Microsoft. In cases where the system is unable to install the update automatically, you can head to the catalog and get it manually.
You only need the KB number of the update for this method.
Here’s how you can use it:
- Launch your preferred browser and go to Microsoft Update Catalog.
- In the search bar in the upper right corner, enter the KB number of the desired update and press Discuss.
- After viewing the results, find the most appropriate option according to your version of Windows and click the button to download associated with it.
- Follow the on-screen process to complete the installation.
5. Clean install of Windows
Finally, if none of the above methods do the trick for you, the problem might not be with the update but with the system itself.
The best way to fix system related problems is to perform a clean install of Windows. Usually the easiest way to do this is to use a media creation tool. If you are a Windows 10 user, this might be a good time to upgrade your operating system to Windows 11. Check out how to reset your PC to its original state (without reinstalling Windows).
Keep Windows updated
Installing the latest updates is essential for many reasons—they offer the latest features, and they come with bug fixes as well as security patches that help keep your system safe. However, update errors can be annoying, especially when the error code does not provide much information about the cause of the problem.
Fortunately, fixing these errors does not require advanced technical knowledge most of the time, and you should be able to get the update service back on track with the above methods. Now you can see why it is so important to install security updates.
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